Shipping and payment

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Shipping

We ship orders within the Republic of Serbia via courier service.

All shipments are carefully packed to keep the products properly protected during transport.

The usual delivery time is 2–4 business days from the moment the order is processed. Delivery may take longer during weekends, holidays, periods of high shipment volume, or due to circumstances that depend on the courier service.

The shipping cost will be clearly shown when you place your order, before final confirmation.

The customer is responsible for entering accurate delivery details, including full name, address, phone number and any other required information.

In case of delivery problems or shipment delays, you can contact us using the details provided on the website.

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Available payment methods are shown when you place your order.

If cash on delivery is selected, the order amount and shipping costs are paid to the courier upon delivery.

An order is considered successfully placed once the customer receives an order confirmation.

Peptera reserves the right to contact the customer to confirm the order or verify details before shipping.

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Potvrda dobi / Age Verification

SR: PROIZVODI KOJE NUDIMO NISU NAMENJENI ZA UPOTREBU NA LJUDIMA. NAMENJENI SU ISKLJUČIVO ZA IN-VITRO I PREDKLINIČKA ISTRAŽIVANJA. KUPAC POTVRĐUJE DA POSTOJE RIZICI U RUKOVANJU, UPOTREBI I DISTRIBUCIJI OVIH PROIZVODA I POTVRĐUJE DA POSEDUJE ODGOVARAJUĆU OPREMU, PROSTORIJE I OSOBLJE ZA UPRAVLJANJE TIM RIZICIMA; I KUPAC SVESNO PRIHVATA OVE RIZIKE.

EN: THE PRODUCTS WE OFFER ARE NOT INTENDED FOR HUMAN USE. THEY ARE INTENDED SOLELY FOR IN-VITRO AND PRECLINICAL RESEARCH. THE BUYER ACKNOWLEDGES THAT RISKS EXIST IN THE HANDLING, USE AND DISTRIBUTION OF THESE PRODUCTS, AND CONFIRMS THAT THEY POSSESS THE APPROPRIATE EQUIPMENT, FACILITIES AND PERSONNEL TO MANAGE THESE RISKS; AND THE BUYER KNOWINGLY ACCEPTS THESE RISKS.

Da li imate 21 ili više godina? / Are you 21 years of age or older?